Leadership Essentials – Executive Intelligence – A Book Review

Why is it that some business people lead so effortlessly, while others struggle trying to find the right ways to create strategy, solve problems, motivate, and manage?

Book review: Executive Intelligence: What All Great Leaders Have
Reading the title for the first time I had on my mind, “What exactly is Executive Intelligence?” As if reading my (reader’s) mind, author Justin Menkes takes on the first 80 pages to explain this very term. By the time I was done reading with what it actually means I was highly drawn to read more on what comes next – where can one find the best Executive Intelligence or what can one do to nurture it?

One of the aspect defining Executive Intelligence is “Executive Intelligence is a distinct set of aptitudes that determine one’s success in the three central contexts of work: the accomplishment of tasks, working with and through other people, and assessing/adapting oneself.”

All along this thought provoking book, Menkes pulls together the insights of some well known management experts and CEOs and founders of big/small companies and weaves their sayings and thoughts together to emphasize the importance of executive intelligence.
Once done with the understanding of the Executive Intelligence, the author delves into the solutions for why Executive Intelligence is so rare.
Menkes summarizes, “The way our minds process information leads us to draw unwarranted conclusions and take immediate action without thinking first. This comes as the result of the way our brains have evolved over millions of years. One of the main reasons why Executive intelligence is so rare is that aptitudes composing it are contrary to the natural tendencies of the human brain.

Of late I had been thinking of writing a piece on the effectiveness of frequent executive and employee level meetings and the decisions that take place during such meetings. More meetings and specifically not holding meetings efficiently, does not equal to more work being done. In my opinion we lose action time and thinking time when involved in numerous meetings where the CEO’s executives expect the others to nod in approval of their thoughts and plans for the future. It would be more productive for the company to give more time on planning and development then on forcing fast decision making when we often times see that the project leads have to back-track their plans resulting in losses incurred to the organizations. Menkes brings together these very thoughts in an insightful chapter (titled: No time to think – the Myth about Speed): Speed, speed, speed” is the mantra of countless CEOs, which has led to the generalization that speed itself is a virtue. But that is not true. Taking a quick decision when the situation calls for it is essential. In other circumstances, however, taking more time to collect data and ask the right questions is even more necessary. Yet such distinctions have been lost, as fast has become synonymous with good, and slow with bad.

What Menkes says about executive intelligence is not only relevant at the executive level but equally or more applicable to the entrepreneurs. As he rightfully remarks, “Executive Intelligence determines the decision-making skill of those in leadership positions in any industry, in both public and private sectors.”

Beyond investigations on why Executive Intelligence is rare, the author probes deeper into what ‘intelligence’ means in business and executive decision making. He very aptly quotes Jim Kilts of Gillette when emphasizing that more than the traditional IQ is required when going for a stellar business performance – “Many of the top business leaders have attended elite academic institutions, and this education can serve as a good foundation – [developing] the ability to think critically and understand concepts. So a doctorate can be an indication of intellectual horsepower. But in a business setting you must be able to not only generate ideas but translate those ideas into results. This is the hardest thing and requires abilities that go beyond academic skills.

Menkes summarizes: “Knowledge refers to information that one can recall about a subject, while intelligence determines how skillfully one uses such information to achieve a particular goal.”

The book brings together some well-said business decision making dos and don’ts from the “already-been-there-done-that” gurus, CEOs and founders. Overall, a well researched book, an essential read for all CEOs, executives, entrepreneurs who wish to see success in their teams and business. Or just for the rest of us who wish to reach the tops rungs of success one day!

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Does Co-worker Friendships outside of Work Boosts Work Productivity?

According to an interesting article in the New York Times, “a new report shows that the solution to work stress may be found in the cubicle next door. Employees who feel social support at work are far less likely to suffer serious depression problems, according to a study published in the American Journal of Public Health.
Researchers from the University of Rochester Medical Center studied data collected from more than 24,000 Canadian workers in 2002. They found that 5 percent of the workers suffered from serious bouts of depression.

Due to stressful work or just a busy schedule often times we miss out on communicating with our co-workers on anything other than “employee talk”. We do get our work done but miss out on really knowing the person we work with 25 hours a week!
Also when working in a multi-cultural environment, the lunch hour interaction also gets “culturally segregated” with many employees seeking out their own community co-workers to team up for lunch rather than the colleague next cube.

Do company outings and get-togethers foster better teamwork? Also what do you feel about friendships among co-workers outside of work?

I have seen in my friend circle that even though some of the co-workers are in a healthy social relationship but the spouses oppose strongly to the get-togethers mainly because even though they try their best to avoid the work related issues and criticizing their bosses and other small office talk or keep it to the minimum, it often does creep in always. When it does, they unintentionally create a social dialogue barrier between the few of them and the rest of the crowd. I have seen this happening quite often when this group of co-workers inadvertently moves away into a corner with their drinks and just end up talking about the office issues or common projects they are in.

The spouses feel segregated from the discussions and often oppose the infiltration of office talk in social gatherings. But it is certainly remarkable to see the ease and quickness with which the birds of a feather flock together!

So would it work the best if co-workers met together in a group (comprised of people from same company) and not in a diverse group?

In my previous experience working for a smaller start-up company, the co-worker camaraderie was much enhanced by regular once a month weekend activities which involved family outing together, either for a bowling game, picnic or going boating together. These activities gave the co-workers good time to unwind, to be with their families during the weekend and also getting to know each other better. The same goes for the annual company picnics – it offers a chance to the spouse and kids to meet mom/dad’s co-workers and bosses.

In my opinion if co-workers planned on going in for sports, picnics or other outing activities together it might foster healthier relationships and also understanding within the group rather than just drinking parties where there spouses feel left out of the discussion.
Also companies should encourage and organize frequent community social service events which involve the employees and the families. It is a great way to foster goodwill for the company and a happy feeling for being part of a community giving event which we all feel we should be doing but hardly find time to.
Working in today’s multi-cultural environment, it is also important for companies to be respectful towards the values and culture of the diverse workforce.

In a Business Week magazine question on the Analyze This columns, someone had a related query: “I dread off-site company get-togethers“. This person was quite apprehensive on a beach get-together where everyone was expected to wear swim suits, which she was not so comfortable with and also for another get-together didn’t want to be the one noticed for getting bad scores at the bowling alley.
Kerry Sulkowicz, who gives advice on this section says, “Companies need to be sensitive to the awkwardness they can create in the name of having good time or providing bonding opportunities. In my view, the trend toward merging life and work is neither good not bad. But for employers and employees alike, it demands a new level of self-awareness.”


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