Ping pong tables, hammocks and wacky office designs may look good in pictures, but they don’t necessarily make employees any happier or productive, according to new research.
What are the office perks that employees really care about?
When surveyed, 86% of UK adults who work in an office said fun features were of no specific value to their working life, 11% said they were nice-to-have and of some value and 3% said they were very valuable.
The study, conducted by London commercial storage firm Kiwi Movers, who’ve noted a recent increase in mothballed office accessories, also revealed:
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1 in 4 find office toys annoying
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79% said reliable and modern technology was more important to them than office aesthetics
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Bales of hay and a throne in reception listed among most pointless office accessories
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Occupational health expert Professor Sir Cary Cooper believes businesses focus on the wrong things and confuse ‘perks’ for culture
Most and least popular office perks
The most popular office perks are those offer an immediate tangible benefit to the employee, but even so, as many as 23% don’t take advantage every day. Younger workers were more likely on average to take advantage of ‘environmental’ perks like chill out areas and recreational equipment.
71% overall said they’d like more space in their office and of those, 58% believe that could be achieved by removing non-essential items:
Perk |
Used daily by those with access (avg) |
Used daily by those with access (18-24) |
Free coffee |
77% |
73% |
Drinks fridge* |
41% |
46% |
Free breakfast* |
34% |
53% |
Free fruit* |
30% |
42% |
On-site gym |
22% |
32% |
Break-out spaces |
19% |
15% |
Chill-out areas/relaxing furniture |
11% |
14% |
Sensory features (ball pits, fake grass, sand) |
7% |
7% |
Fun furniture (hammocks, beanbags) |
6% |
5% |
Office toys (table football, ping pong, arcade games etc) |
4% |
6% |
*when available, if not available daily.
Study participants were invited to list the unusual features in their current or previous offices that they found offered no value. Among the most unusual were:
“Hay bales for sitting on instead of chairs”
“Fake grass in meeting rooms”
“Deck chairs and sun loungers”
“An indoor picnic table with a parasol”
“Motivational quotes on walls”
“Music themed meeting rooms with song lyrics on the wall”
“A throne in reception that nobody sat on”
“Beach huts”
Occupational health expert, Sir Cary Cooper CBE, professor of organisational psychology & health at the ALLIANCE Manchester Business School, University of Manchester, believes some companies are missing the point when it comes to offering office perks.
“Businesses often confuse perks with culture. Providing recreational spaces and a fun environment are not the same as establishing a positive culture that makes employees happy, improves retention rates and increases output. There’s a growing trend for businesses to promote their superficial perks, such as welcome packs, free breakfast and ‘fun’ office spaces as if it’s a sign of a positive culture, but it really isn’t. Cool furniture is nothing more than a nice-to-have bonus and businesses should be wary of focusing on it at the expense of genuine culture.
“Anyone can order a few hammocks and beanbags from Amazon, but it takes years of hard work, research and commitment to values to establish a meaningful workplace culture.”
The Kiwi Movers team were prompted to conduct the study after noting an increase in companies moving non-essential office items into storage.
Kiwi Movers director Regan McMillan said: “We’re in an out of offices around London and the UK every week, so we see a lot of different styles. There are some genuinely cool offices that are well designed and thought through, but others appear to be more haphazard and self-conscious.
“Business owners are often very surprised by how much space they can reclaim by getting rid of unused features. Over the past 12 months we’ve certainly noticed a rise in businesses putting non-essential furniture into storage, even when moving to larger premises, which prompted us to look deeper into this trend.”